Order Processing
Orders are processed within 1–4 business days after payment confirmation.
- Orders are processed Monday to Friday, excluding public holidays.
- During peak periods, processing times may be slightly extended.
- You will receive a confirmation email once your order has been dispatched.
Delivery Estimates
Estimated delivery times after dispatch:
- United Kingdom: 3–7 business days.
- European Union: 5–10 business days.
Delivery times are estimates and may vary depending on your location, courier performance, and external factors.
Shipping Costs
- Free shipping on orders over £50.
- Shipping fees for orders below this threshold are calculated at checkout.
- All applicable shipping costs will be clearly displayed before completing your purchase.
Tracking
All orders are shipped with tracking where available.
Once your order has been dispatched, you will receive tracking details via email to monitor your delivery.
Customs, Duties & Delays
For EU deliveries, orders may be subject to:
- Customs processing.
- Local regulations.
These may occasionally cause delays beyond our estimated delivery times.
Delays Outside Our Control
Inspired FragranceX is not responsible for delays caused by:
- Courier issues.
- Customs clearance.
- Incorrect shipping information provided at checkout.
Shipping Restrictions
Certain products or locations may have shipping limitations.
If an issue arises with your order, we will contact you directly.
Incorrect Address / Failed Delivery
Please ensure all shipping details are accurate at checkout.
Additional shipping charges may apply for re-dispatch if an order is returned due to:
- An incorrect address.
- Failed delivery attempts.
Lost or Delayed Orders
If your order appears significantly delayed or lost, please contact us at:
support@inspiredfragrancex.com
We will work with the courier to investigate and assist you.
