{"id":1015,"date":"2026-07-24T12:03:35","date_gmt":"2026-07-24T12:03:35","guid":{"rendered":"https:\/\/inspiredfragrancex.com\/?page_id=1015"},"modified":"2026-07-24T12:30:05","modified_gmt":"2026-07-24T12:30:05","slug":"order-cancellation-policy","status":"publish","type":"page","link":"https:\/\/inspiredfragrancex.com\/it\/order-cancellation-policy\/","title":{"rendered":"Order Cancellation Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1015\" class=\"elementor elementor-1015\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-197fc2b e-flex e-con-boxed e-con e-parent\" data-id=\"197fc2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dcb11d elementor-widget elementor-widget-html\" data-id=\"8dcb11d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"legal-policy-page\">\r\n  <div class=\"legal-policy-container\">\r\n\r\n    <header class=\"legal-policy-hero\">\r\n      <span class=\"legal-policy-eyebrow\">\r\n        Order Cancellation Policy\r\n      <\/span>\r\n\r\n      <h1 class=\"legal-policy-title\">\r\n        Order Cancellation Policy\r\n      <\/h1>\r\n\r\n      <p class=\"legal-policy-intro\">\r\n        At Inspired FragranceX, we want you to shop with confidence.\r\n      <\/p>\r\n    <\/header>\r\n\r\n    <main class=\"legal-policy-body\">\r\n      <div class=\"legal-policy-grid\">\r\n\r\n        <section class=\"legal-policy-card\">\r\n          <h2 class=\"legal-policy-card-title\">\r\n            Your Legal Right to Cancel\r\n          <\/h2>\r\n\r\n          <p>\r\n            Under UK law, customers have the right to cancel their order within 14 days of receiving goods. This statutory \u201ccooling-off period\u201d allows you to change your mind for any reason.\r\n          <\/p>\r\n        <\/section>\r\n\r\n        <section class=\"legal-policy-card legal-policy-card-accent\">\r\n          <h2 class=\"legal-policy-card-title\">\r\n            Our Extended 30-Day Policy\r\n          <\/h2>\r\n\r\n          <p>\r\n            We go further: in addition to your legal rights, we offer a 30-day cancellation and return window. This means you can cancel or return your order within 30 days of delivery, provided items are unused, unopened, and in their original packaging.\r\n          <\/p>\r\n        <\/section>\r\n\r\n        <section class=\"legal-policy-card legal-policy-card-full\">\r\n          <h2 class=\"legal-policy-card-title\">\r\n            Rimborsi\r\n          <\/h2>\r\n\r\n          <ul class=\"legal-policy-list\">\r\n            <li>\r\n              Refunds include the product price and standard delivery costs.\r\n            <\/li>\r\n\r\n            <li>\r\n              Enhanced delivery options (such as express shipping) are non-refundable.\r\n            <\/li>\r\n\r\n            <li>\r\n              Refunds are processed within 14 days of receiving returned goods or proof of return.\r\n            <\/li>\r\n          <\/ul>\r\n        <\/section>\r\n\r\n        <section class=\"legal-policy-card\">\r\n          <h2 class=\"legal-policy-card-title\">\r\n            Exceptions\r\n          <\/h2>\r\n\r\n          <p>\r\n            The cancellation right does not apply to:\r\n          <\/p>\r\n\r\n          <ul class=\"legal-policy-list legal-policy-list-negative\">\r\n            <li>Personalised or custom-made items.<\/li>\r\n            <li>Fragrance bottles that have been opened or used.<\/li>\r\n            <li>Hygiene-sealed goods once unsealed.<\/li>\r\n            <li>Perishable items.<\/li>\r\n          <\/ul>\r\n        <\/section>\r\n\r\n        <section class=\"legal-policy-card\">\r\n          <h2 class=\"legal-policy-card-title\">\r\n            How to Cancel or Return\r\n          <\/h2>\r\n\r\n          <p>\r\n            Notify us by email at\r\n            <a\r\n              class=\"legal-policy-link\"\r\n              href=\"mailto:support@inspiredfragrancex.com\"\r\n            >\r\n              support@inspiredfragrancex.com\r\n            <\/a>\r\n            within the cancellation period.\r\n          <\/p>\r\n\r\n          <p>\r\n            Provide your order number and reason for cancellation\/return.\r\n          <\/p>\r\n\r\n          <p>\r\n            Securely package the items and send them to:\r\n          <\/p>\r\n        <\/section>\r\n\r\n        <section class=\"legal-policy-card legal-policy-card-full legal-policy-card-accent\">\r\n          <h2 class=\"legal-policy-card-title\">\r\n            Return Address\r\n          <\/h2>\r\n\r\n          <address class=\"legal-policy-address\">\r\n            Fragranza Ispirata FragranceX<br>\r\n            288 Gloucester Avenue<br>\r\n            Chelmsford, Essex<br>\r\n            CM2 9LH, UK\r\n          <\/address>\r\n        <\/section>\r\n\r\n      <\/div>\r\n    <\/main>\r\n\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Order Cancellation Policy Order Cancellation Policy At Inspired FragranceX, we want you to shop with confidence. Your Legal Right to Cancel Under UK law, customers have the right to cancel their order within 14 days of receiving goods. This statutory \u201ccooling-off period\u201d allows you to change your mind for any reason. Our Extended 30-Day Policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1015","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/inspiredfragrancex.com\/it\/wp-json\/wp\/v2\/pages\/1015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inspiredfragrancex.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inspiredfragrancex.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inspiredfragrancex.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inspiredfragrancex.com\/it\/wp-json\/wp\/v2\/comments?post=1015"}],"version-history":[{"count":16,"href":"https:\/\/inspiredfragrancex.com\/it\/wp-json\/wp\/v2\/pages\/1015\/revisions"}],"predecessor-version":[{"id":1053,"href":"https:\/\/inspiredfragrancex.com\/it\/wp-json\/wp\/v2\/pages\/1015\/revisions\/1053"}],"wp:attachment":[{"href":"https:\/\/inspiredfragrancex.com\/it\/wp-json\/wp\/v2\/media?parent=1015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}